Easy Softwares
FAQ

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Général

4

Easy Suite is the ecosystem of 25 business software products developed by Easy Softwares in Bamako: education, health, finance, commerce, agriculture and more.

Yes. Each solution comes in Free Trial, Standard and Pro plans, from individual practices to large institutions.

Mali, Senegal, Ivory Coast, Burkina Faso, Guinea and Niger, with remote deployments across Africa.

Yes, each solution accepts custom modules developed by our team.

Intelligence artificielle

2

They analyze your data, automate repetitive tasks and answer business questions, with human validation on sensitive actions.

Never without your consent. AI features are configurable and can be disabled; no sensitive data is transmitted to providers.

Paiement

3

Orange Money, Wave, Sama Money, Moov Money, Visa/Mastercard, PayPal and bank transfer.

Yes, payment in 2 to 4 installments is possible on licenses, and our SaaS plans spread the cost monthly.

Prices are before tax; Malian 18% VAT is added at invoicing.

Produits

24

A typical Easy School deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Care deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Business deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Gold deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Collect deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy HR deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy POS deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Hotel deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy CRM deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Stock deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Finance deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

A typical Easy Academy deployment takes 1 to 3 weeks: installation, configuration, data migration and training included.

Easy School runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Care runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Business runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Gold runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Collect runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy HR runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy POS runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Hotel runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy CRM runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Stock runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Finance runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Easy Academy runs on any PHP 8.2+/MySQL 8+ server or as SaaS hosted by us; on the client side, a modern browser is enough.

Support

3

Support 6 days a week by phone, WhatsApp, email and chat, with a guaranteed response time under 4 business hours.

Yes, every deployment includes on-site or remote training, user guides and tutorial videos.

You get all your data back in open formats (SQL, Excel, PDF).

Technique

4

No. Key functions remain available offline and sync automatically once the network returns.

Yes. Our solutions deploy in the cloud, on-premise or hybrid depending on your sovereignty constraints.

Yes, on Google Play and the App Store, with direct APKs for internal deployments too.

Daily encrypted backups with 30-day retention and regularly tested restoration.

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